Responsible Gaming

At tkbit, responsible gaming is not a footnote — it is a core part of how we operate. We believe that gambling should always be a leisure activity, entered into freely and with a clear understanding of the risks involved. Our platform is designed to give players in Dhaka, Chittagong, Sylhet, and across Bangladesh the tools they need to stay in control at every stage of their gaming journey.

Problem gambling can affect anyone, regardless of experience or income level. It is not a sign of weakness to seek help — it is a sign of self-awareness and strength. We have put in place a comprehensive set of responsible gaming tools that any registered user can activate through their account. We also work closely with our support team to ensure that anyone showing signs of gambling-related harm receives prompt and compassionate assistance.

1Age Restriction Policy

tkbit strictly enforces a minimum age requirement of 21 years for all users. This is not simply a legal formality — it reflects our genuine commitment to ensuring that gambling remains an adult activity and that young people are protected from its potential harms. When you register an account, you confirm that you are 21 years of age or older.

All accounts are subject to age verification as part of our KYC process. If we have reasonable grounds to believe that an account is held by a person under 21, we will suspend the account immediately, withhold any funds pending investigation, and report the matter as required. We take underage gambling extremely seriously, and parents or guardians who believe a minor has accessed our platform should contact our support team without delay.

2Deposit Limits

Deposit limits are one of the most effective responsible gaming tools available to players. On tkbit, you can set a daily, weekly, or monthly cap on the total amount you deposit into your account. Once a limit is set, it takes effect immediately. You can lower your limit at any time with instant effect. If you wish to increase a limit, a cooling-off period applies to give you time to reconsider.

We strongly encourage all players — especially those new to online gambling — to set deposit limits from day one. Knowing exactly how much you are comfortable spending in a given period helps you enjoy the games without the stress of overspending. Limits can be managed directly via your account settings or by contacting our support team.

3Time-Out Feature

Sometimes you simply need a break. Our time-out feature allows you to pause your account for a fixed period — 24 hours, 72 hours, or 7 days — without permanently closing it. During a time-out, you will not be able to log in, place bets, or make deposits. Any pending withdrawals will continue to be processed normally.

A time-out is ideal for players who feel that gambling is temporarily taking up too much of their time or money. It provides a structured pause without the finality of full account closure. To activate a time-out, visit your account settings or contact our support team who can apply it instantly on your behalf.

4Self-Exclusion

Self-exclusion is a formal commitment to stop gambling for a set period. On tkbit, you can self-exclude for 30 days, 90 days, 6 months, 1 year, or permanently. During your self-exclusion period, your account will be locked, all marketing communications will be stopped, and you will not be able to reopen your account until the exclusion period has fully elapsed — or permanently if you choose that option.

We treat self-exclusion requests with the utmost seriousness. If you request self-exclusion, we will process it within one business day and confirm the action by email. We strongly advise that any player choosing self-exclusion also considers excluding from other gambling platforms they may use. If you believe your self-exclusion has not been properly applied, contact our support team immediately.

6Protecting Minors

tkbit takes the protection of minors extremely seriously. Our platform is exclusively for adults aged 21 and above, and we maintain strict age verification procedures as part of every account registration. We use a combination of automated checks and manual KYC review to ensure that no underage individual can access real-money gambling features on our platform.

If you share a device with younger family members, we strongly recommend enabling parental controls on your device and ensuring that your tkbit account credentials are never accessible to minors. Do not save your password on shared devices. If you have children at home, consider installing a dedicated parental control application that blocks access to gambling websites. If you suspect a minor has gained access to your account, contact our support team immediately so we can lock the account and investigate.

7Tips for Safer Gambling

Responsible gambling is about making informed choices. Before you play, set yourself a budget — a fixed amount you are entirely comfortable losing — and stick to it. Never gamble with money you cannot afford to lose. Think of your gambling budget as the cost of entertainment, not as an investment or a way to earn income. Wins are enjoyable, but they should never be relied upon to cover real-life financial obligations.

Take regular breaks during play — stand up, stretch, and get some water. Avoid gambling when you are tired, stressed, or have been drinking alcohol. These states reduce your ability to make rational decisions. Keep gambling in perspective: it is one form of entertainment among many, and it should never dominate your daily routine. If you find that cricket betting, slots, or live casino games are taking up more headspace than feels healthy, that is a signal worth paying attention to.